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Apr 27 2012

Comments & Congrats…

Here are some very nice comments and congratulations that our customers, friends and associates have sent to us:

I have been a customer of Squibb’s for twenty years, first with Suri’s parents and then with Suri and her husband Mike.

As the Principal of an International College in Toronto, I need a reliable, informed professional to assist me in choosing appropriate resources and provide quick delivery. I don’t know of anyone who has Suri’s knowledge of educational materials and I value her advice.

At Squibb’s, I receive exceptional service that continues beyond the purchase of books. I have often called on Suri to help me access additional resources materials that are available from the publishers. She has always gone to great lengths to provide me with web sites and educational links to improve and enhance the course textbooks.

I would like to congratulate Suri and Mike on the 85th anniversary of Squibb’s Stationers. We need more small businesses like yours that truly care about their customers!

Live Long and Prosper!

Kathleen D’Uva, Principal @ New Oriental International College Toronto, Ontario

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Suri and Mike have always made ordering books for our campus so quick and easy. Even during their busy times they are more than happy to assist with any additional questions and requests that I have. Because of their well organized system, they are always on top of everything. They are so friendly, warm and approachable any time of the year and I look forward to continuing our relationship with Squibb’s.

Kristin Paquette, Academic Administrator @ Blyth Academy – Port Credit

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Congratulations as Squibb’s CELEBRATES 85 years in Weston Village! All the best to Suri and Mike and for continued success.

Adrienne Mc Kenzie, CEO, Victory Community Credit Union Limited

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skilful execution; it represents the wise choice of many alternatives.” – William A. Foster

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Thank you so much! I just got the books 😀 I appreciate the fast-response — Brandon K., student @ Blyth Academy

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Thanks so much. It has been a pleasure dealing with you and will recommend your store to my friends and family. Best regards – Alka, parent @ Blyth Academy

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I am so proud of what you and Michael have been able to maintain. Marilyn and Jack would be so happy.

Warmest personal regards, William C. (Bill) Draimin, Barrister & Solicitor

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Outstanding customer service and awesome attention to detail. Suri always goes the “extra mile” whenever she can to ensure our school requests are met.

Marlene Gold, Academic Administrator @ Blyth Academy – Thornhill

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Congratulations, Suri and Michael! Long may you run! Much love, Gairey

Gairey Richardson, Songwriting – Talon Enterprises/Gramby’s Music

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Congratulations on your 85th year in business! Your continued support of the Weston community is inspirational. Thank you!

David & Judy McBride, Weston residents

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On winning the Diamond award from the York Guardian:

Congratulations Suri and Michael! Continued success! Your mom and dad would be proud :). Enjoy the rest of your summer

Paula Aquilla
Aquilla Occupational Therapy Services

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Congratulations Suri!!! What a wonderful recognition of your family’s dedication to the written word! I applaud you and your legacy!

All the best, Maddy and Jane

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A lovely message received at the beginning of the 2013/14 school year:

I wanted to post a comment to let you know that the service you provide is exceptional and has made my busy life trying to get two boys through high school so much easier. I phone two days ahead of my son starting a course and the text book was there waiting for him on his first day with just a simple phone call and at a reasonable cost to me. Thank so much for helping our kids stay focused and in school and thanks too for the personal time you take with clients when they come into your historical store.

Jennifer M. – Blyth Academy parent

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What a great way to begin 2015! 

We love working with all our school clients to make sure they have everything they need.  Occasionally, we are also able to help with a ‘personal’ book need and in the course of friendly conversation, something comes to mind that might be of interest.  Here is a wonderful message from one of our Blyth Academy Principals:

I love books. And I’m so excited to have found a store run by a proprietor who shares this passion! Suri can find pretty much anything from academic texts, to religious texts, to popular fiction, and her passion and devotion to Squibbs and her customers is evident in everything she does. Squibbs is a book lover’s heaven!

First, thank you SO MUCH for the unbelievably lovely basket sent to us at the Whitby campus by Squibbs. And did you know gummi bears were my favourite, or was that a lucky guess? The staff thoroughly enjoyed the snacks at our pre-holiday party. You guys really are the best. Thank you, thank you, thank you!

Second, my dad was MINDBLOWN by the book you helped me find for him. He couldn’t have had a bigger smile – which I also forgot to photograph to send to you. He asked me who my insider was, knowing I could not have found and had autographed a book like that on my own. I spent about 10 minutes telling him how great you were. He might come and visit the next time he’s in Toronto wink emoticon

I hope you had a lovely New Years, and that 2015 brings great things for you and Mike, and for Squibbs.

Thanks again,
Kim Hacker, Principal – Whitby Campus, Blyth Academy

 

2 comments

  1. Lisa Codlin

    My daughter received her Grade 9 Math and French books the day after we ordered them – delivered directly to Blyth Academy-Whitby! Some of the books were “used” by looked “like new”. Suri, it was a pleasure speaking with you, your friendly and timely service was incredible and I look forward to placing the textbook order with you next term.

    Warmest Regards,
    Lisa

    “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
    Donald A. Adams

  2. Adrianna Rogers

    Many years ago, I used to go to Squibbs for school supplies. It was a joy to shop there. More recently, I was searching for planners for my bosses, a very specific kind and it was really difficult to find. Not only did Suri have it in stock she had 3 delivered the next day. Needless to say, I have been ordering the same three planners ever since from Suri. This year, when I called to place my annual order, not only was I treated to great customer service, but Suri had already pre-ordered the planners and arranged for delivery asap. Wow ! No big box store could ever compete with such personal and excellent service!

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